These Terms of Use govern access to and use of the SiteIQ client portal (siteiq.cameronfacilities.com.au), a proprietary platform operated by Cameron Facilities Pty Ltd ("Cameron Facilities", "we", "us", "our"). By signing in to or using the portal, you agree to these terms on your own behalf and, where applicable, on behalf of the client organisation you represent.
The portal is not a public service. Access is limited to authorised representatives of Cameron Facilities clients and to Cameron Facilities staff. Accounts are issued by Cameron Facilities to named individuals nominated by the client. You must not use the portal if you have not been authorised to do so.
You agree to use the portal only for lawful purposes connected with the services Cameron Facilities provides to your organisation. You must not:
Records relating to your organisation's sites and services remain your organisation's information. Cameron Facilities hosts and processes that information to deliver the contracted services, as described in our Client Portal Privacy Notice and Privacy Policy. Authorised client administrators can export their organisation's portal data using the Data Export feature in the portal.
Information displayed in the portal is prepared from Cameron Facilities operational records and is provided in good faith for the day-to-day management of your sites. While we take care to keep records accurate and current, you should verify critical figures before relying on them for financial, legal, or safety decisions. Cameron Facilities acts as managing agent only.
We aim to keep the portal available at all times, but it is provided on an "as available" basis. Access may be interrupted by maintenance, updates, or events outside our control. We do not warrant uninterrupted or error-free operation. We may add, change, or remove portal features from time to time.
The SiteIQ platform, including its software, design, and branding, is and remains the property of Cameron Facilities Pty Ltd. These terms do not transfer any intellectual property rights to you or your organisation. You are granted a limited, non-exclusive, non-transferable right to use the portal for the purposes described in these terms while your organisation remains a client.
We may suspend or disable an account without notice where we reasonably believe it is necessary to protect the security of the platform or its data, where these terms have been breached, or where the client relationship has ended. Where practical, we will tell the affected client's nominated contact why access was suspended and what is needed to restore it.
Nothing in these terms excludes, restricts, or modifies any right or remedy you have under the Australian Consumer Law or any other law that cannot be excluded by agreement. Subject to that, and to the maximum extent permitted by law, Cameron Facilities excludes liability for indirect or consequential loss arising from use of, or inability to use, the portal, and our total liability in connection with the portal is limited to resupplying access to it. The contracted facilities management services between Cameron Facilities and your organisation are governed by their own agreement, and these terms do not vary that agreement.
Personal information collected through the portal is handled in accordance with the Client Portal Privacy Notice and the Cameron Facilities Privacy Policy, consistent with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
We may update these terms from time to time. The current version, with its effective date, will always be accessible from the portal. Continued use of the portal after an update takes effect constitutes acceptance of the updated terms. For material changes we will notify your organisation's nominated contact.
These terms are governed by the laws of Western Australia, and you submit to the non-exclusive jurisdiction of the courts of Western Australia.